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Privacy Policy

Effective Date: [01/02/2025]

At Vac Xcavations ("we", "our", "us"), we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information in compliance with Australian privacy laws, specifically the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website www.vacxcavations.com, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any information you provide when contacting us or completing forms.
• Non-Personal Information: Browser type, IP address, device information, and website usage data collected through cookies and tracking technologies.

2. Legal Basis for Collecting Personal Information

We collect and process personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our collection is lawful and necessary for the following purposes:

• To provide services and respond to your enquiries
• To improve our website and services
• To comply with legal obligations

3. How We Use Your Information

We may use your information for:

• Responding to your enquiries and providing our services
• Improving our website’s performance and user experience
• Sending service updates or marketing communications (only if you have consented)
• Ensuring security and fraud prevention

We will not use or disclose your information for secondary purposes without your consent unless required by law.

4. Disclosure of Personal Information

We may disclose your personal information:

• To our trusted third-party service providers for operational purposes (e.g., IT services, marketing support)
• When required by law, such as to comply with court orders or regulatory requirements
• To protect our legal rights, property, or safety

We do not sell or rent personal information to third parties.

5. International Disclosure

We primarily store data in Australia. If your information is transferred outside Australia, we ensure that the overseas recipient complies with Australian privacy laws or provides comparable protection.

6. Data Security and Retention

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. Our security measures include encryption, firewalls, and secure data storage.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When it is no longer needed, we securely destroy or de-identify the data.

7. Your Rights Under Australian Privacy Law

You have the right to:

• Access: Request a copy of your personal information we hold.
• Correction: Request correction of inaccurate or outdated information.
• Complaint: Lodge a complaint if you believe we have breached the Australian Privacy Principles.

To exercise your rights or lodge a complaint, please contact us at vacxcavations@gmail.com. We will respond within a reasonable timeframe, typically within 30 days.

8. Cookies and Website Analytics

We use cookies to improve website performance and monitor usage. You can manage your cookie preferences through your browser settings. Disabling cookies may limit some features of the website.

9. External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most recent version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Vac Xcavations
📍 4 Montazah Ave, Spring Farm NSW 2570
📧 Email: vacxcavations@gmail.com
📞 Phone: 0424 895 720
🌐 Website: www.vacxcavations.com